![PMI horizontal white lettering.png]](https://learn.projectmapit.com/hs-fs/hubfs/PMI%20horizontal%20white%20lettering.png?height=40&name=PMI%20horizontal%20white%20lettering.png){kind=small}
Considerations on what is on your pre-appointment communications with prospects
In this article/video, we will cover some ideas on how to infuse PMI into your pre-appointment process.
Consider the following:
- Adding a link to your PMI portfolio into any pre-appointment emails that you send out (or texts)
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Consider including a video of the sales rep who will be handling the call. This adds a personal touch and helps the customer feel more comfortable meeting someone new.